Tenso? Thank you.
nekosasu | August 31, 2009 | 3:17 pmJust woke up with a headache, and after reading a couple of mails, I just felt like ranting here.
Due to my current Ar Tonelico addiction, I went to amazon.jp and wanted to order the Ar Tonelico 1&2 mangas + some doujin anthologies, the whole about 5000 Yen. Shipping+charges would have been approximately the same amount, which I thought was already pretty horrendous, and one item was even a marketplace item so I couldn’t have it shipped to Luxembourg anyway.
Then I remembered what someone suggested to me once, which was to use the Tenso service, some kind of revolutionary (sic) thing that would give you a Japanese address which would upon receipt and payment forward your orders to your own address, and apparently would make you save shipping fees and charges immensely. Well, I checked the rates and they were pretty much the same as amazon’s, but the difference was that marketplace items would be shipped there, too. So I thought to myself, chansu!
Chansu my ass. My orders arrived today at my Tenso address, and unlike the 2 packages amazon said it would be, there were 3 packages. And what does Tenso do? It calculates shipping costs and charges for the three packages SEPARATELY, which ends up being something short of 9700 fucking Yen! And if the three packages were bundled/joined, I’d be paying only about 5500 Yen or so. More than 4000 Yen saved! The reason I wanted to use Tenso was to SAVE money, not pay twice as much. COMMON SENSE, right? Sent them a mail already with this complaint, blissfully ignoring the small note somewhere in the FAQs that they “do not currently provide a service to bundle multiple parcels together“.
I’m pretty sure they’ll reply with the same answer, and I am pretty sure that this was the first and last time they’ll see me there, too. Just why didn’t I go with Rinkya? They would have bundled the packages allright, and come cheaper than this pile of false advertisement. Of course, the one to blame is myself, because I naively took that page at face value. Gosh, I hate such unnecessary expenses, especially with my expensive UK studies which start next month…
If you can, avoid Tenso.
In any case, disregard my snarky comments on this service. I hope they will provide this bundling service officially in the future, to avoid stuff like this. I’m sure they’d gain more (positive) popularity like that, too.












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